Privacy Policy

Last updated: June 2025

1. Data Controller

Wootton Hearing Care Ltd (9 Tudor Court, Wootton Hope Drive, Northampton, NN4 6FF, UK) is the data controller for personal data collected through this website and our clinical services.

2. Information We Collect

We collect personal information including name, email, phone number, appointment details, and health-related information necessary for providing hearing and optical services. We also collect website usage data via cookies and analytics.

3. How We Use Your Data

Your data is used to provide clinical services, process appointments, send confirmations and reminders, improve our services, and comply with legal obligations. We never sell your personal data.

4. Your Rights (GDPR)

You have the right to access, rectify, erase, restrict processing, data portability, and to object to processing. Contact info@woottonhearing.co.uk to exercise these rights.

5. Data Security

We implement appropriate technical and organisational measures including SSL/TLS encryption, access controls, and regular security reviews to protect your data.

6. Contact

For privacy enquiries, contact our Data Protection Officer at info@woottonhearing.co.uk or write to 9 Tudor Court, Wootton Hope Drive, Northampton, NN4 6FF, UK.